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ZÜCAs are completely washable and serviceable. Close all Velcro straps and hand wash your ZÜCA Sport insert bag in cold water with a very mild detergent and air-dry out of the sun.

From time to time, inspect the bolts on your ZÜCA . Much like a bicycle, things do eventually loosen up.Should you use your bag with loose nuts and bolts,the wrapper will be under unnecessary strain and will snap.**Please note ,this wrapper damaged falls under improper use and is not covered under your warranty,but can be replaced. See the FAQ page for more care tips and instructions on adjusting the wheel bearing nuts.


ZÜCA SA. warrants that your ZÜCA product will be free of defects in materials and craftsmanship as follows:

Warranty Length
ZÜCA Sport • 1 Year from date of purchase**
ZÜCA Accessories • 1 Year from date of purchase

This warranty does not cover normal wear and tear, accidental damage, misuse, improper care, skateboard contests, volcanoes or alteration. For additional information, or to report a warranty defect, please contact us via Contact Us menu item. Once you have received your ZÜCA product please complete and return the attached Warranty document to activate your warranty. Your warranty is valid from date of purchase. Please include your original purchase receipt with any warranty return item purchased from an Authorised ZÜCA ® Retailer. Warranty only valid when purchase from an Authorised ZÜCA ® Retailer or purchase through the ZÜCA website. To find an Authorized retailer in your area visit our Store Locator.

What's up with fixing my ZÜCA:

In the unlikely event that a problem does arise with the materials or workmanship of a ZÜCA product within the warranty period, please contact us so we may give you a return number, and repair centre address. If, after inspection, we find that the product is defective in materials or workmanship, we shall at no charge to you repair or replace the product at our discretion, and return the product to you. There is no charge for the inspection or the return postage. This warranty excludes claims for incidental or consequential damages in connection with the warranty problem. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country, and various places around the galaxy and Universe.